Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.
To start a return, you can contact us at customerservice@asthetikskincare.com. Please note that returns will need to be sent to the following address: ästhetik skincare 212 W Virginia Avenue, Ste 111, Punta Gorda FL 33950
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@asthetikskincare.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Refunds
Once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@asthetikskincare.com.
We want you to love every product you purchase from ästhetik skincare. If for any reason you are not happy with your order, we offer a hassle-free return policy within 30 days of purchase for a full refund.
- Return Shipping: The postage for returning the product will be paid by the returnee (customer). We recommend using a trackable shipping method to ensure the safe and timely delivery of the returned item.
- Return Process: To initiate a return or report a damaged product, please reach out to our customer support team at customerservice@asthetikskincare.com or 1-866-asthetik. They will guide you through the return process and provide you with any necessary instructions.
- Refund Processing: Once we receive the returned item, we will process the refund within 10 days to the original payment method used during the purchase.
At ästhetik skincare, your satisfaction is our priority, and we are committed to ensuring a smooth and satisfactory shopping experience. If you have any questions, please reach out to our friendly customer support team. We appreciate your trust in our products. Thank you for choosing ästhetik skincare.